Privacy Policy of Direct Impact Solution (trading as Alpha Training)

Introduction

Direct Impact Solutions Ltd, operating as Alpha Training ("we", “our” or “us”) are committed to protecting and respecting your privacy. This policy (together with our Terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. In addition to this Privacy Policy, if you use any of our specific services, additional privacy terms may apply and, in such cases, additional privacy notices will be provided to those users. Capitalised terms in this Privacy Policy shall have the meanings given to them in the Terms unless they are separately defined in this Privacy Policy. By accepting the Terms and accessing the Site you are accepting and consenting to the practices described in this Privacy Policy. We may amend this Privacy Policy from time to time. If we make any such amendments, we will notify you by email. Your continued use of the Site will constitute your deemed acceptance of such amendments. This Privacy Policy was most recently updated on 1 st November 2021. If you have any comments on this privacy policy, please email them to admin@apexdesignscorp.com.

Who we are

Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a 'data controller:

• Our Site address is www.alpha-training.co.uk

• Our company name is Direct Impact Solutions Ltd t/a Alpha Training

• Our registered address is 24 Tylney Road, Bromley, England, BR1 2RL

We may collect and process the following information about you

• Information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including without limitation, if you apply to become a Member, subscribe to any service, upload or submit any material via the Site, request any information

• In connection with an account sign-in facility, your password and log-in details; details of any transactions made by you through the Site; communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the Site or its content

• Information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to them.

• Details of your visits to the Site, the resources you access and any data you download.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, you may not be able to access certain aspects of our services or resources.

How your information is used

We will use the information you provide to:

• Enable us to provide you with services and information offered through the Site and which you request

• Administer your Membership with us

• Verify and carry out financial transactions in relation to payments you make online

• Audit the accessing of resources from the site

• Improve the layout and/or content of the pages of the Site and customise them for users

• Identify visitors to the site

• Carry out research on our users’ demographics

• Send you information or resources we think you may find useful or which you have requested from us.

You can tell us not to contact you with information regarding our resources and services or by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting Us using the contact details at the end of this Privacy Policy.

Additional Services

When you visit the Platform, we may automatically collect additional information about you, such as the type of internet browser you use, the website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information, and it is only used to assist us in providing an effective service on the site and to collect broad demographic information for aggregate use.

Cookies

The Site also uses cookies or similar technology to collect information about your access to the Site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer. We may use cookies to:

• Remember that you have used the Site before (this means we can identify the number of unique visitors We receive and allows Us to make sure that We have enough capacity for the number of users We get)

• Recognising when a visitor to the Site is a Member

• Allow you to navigate the Site more quickly and easily

• Store your preferences

• Customise elements of the layout and/or content of the pages of the Site for you

• Collect statistical information about how you use the Site so that we can improve the Site

All cookies used on the Site are set by Us. Most computers and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can prevent the setting of cookies by adjusting the settings on your browser. Please note, however, that by blocking or deleting cookies you may not be able to take full advantage of the Site.

Our cookies will be used for

Essential session management

• Recognising when a user of the Site has visited before allows us to identify the number of unique users we receive to the Platform and make sure We have enough capacity for the number of users that we get

• We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow Us to diagnose problems, administer and track your usage of our services and access our resources

Functionality

• Customising elements of the promotional layout and/or content of the pages of the Site. Performance and measurement

• Collecting statistical information about how Our users use the Site so that We can improve the Site and learn which parts are most popular to users.

Information Sharing

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the Site or the rights, property, or personal safety of any person.

Personal Data

All information collected and supplied to us will be treated as confidential. Nevertheless, electronic transmissions are never completely private or secure and there is a risk, therefore, that any electronic communications sent may be intercepted and potentially read by others. We recommend that you undertake suitable protective measures to prevent the potential interception of your personal details.

External Links

The Site may, from time to time, contain links to external websites. We are not responsible for the privacy policies or the content of such websites.

Payments

Payments made on the Site PayPal at www.paypal.com & Sumup at www.sumup.co.uk, who will process payment details and authorise payment using a secure server and encryption. Information that you provide to PayPal is subject to PayPal’s own privacy policy and terms and conditions and is not within Our control.

Where we store your personal data

Information that you supply to us via the Site is sent to and stored on secure servers located in the United Kingdom. Where We have given you (or where you have chosen) a password that enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your risk. Once We have received your information, we will use commercially reasonable efforts to prevent any unauthorised access, loss, misuse, or alteration. ACCESS TO INFORMATION The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Our costs in providing you with details of the information We hold about you.

Contact

Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to admin@alpha-training.co.uk